Terms & Conditions
OUR COMMITMENT TO PRIVACY
25% DEPOSIT — To confirm a reservation we require a 25% Non refundable deposit on the total booking, or one full night’s accommodation. Which ever is the greater. Your account is payable on arrival in full. Once paid and checked in we have a strict no refund policy.
All non confirmed reservations will be held for 3 days only. Management reserves the right to cancel the reservation if you have not confirmed. This may apply in our peak season.
GROUP BOOKINGS – are to be paid in full one week prior to arrival. Management will not confirm the reservation until the 25% non refundable deposit is paid. Once the group numbers have been confirmed you are committed to the reservation
Where a 10% Goods and Services Tax applies. GST is included in the rate
Check In time is after 2.00pm. Our staff will endeavor to have your room ready as soon as possible. Check Out time is 9.30 am. (Fees may apply for early check inn’s and late check out’s).
4% admin fee will apply for all credit card payments. Does not apply for deposit and cancellations.
Management reserves the right to refuse / terminate guest’s accommodation when guests do not comply with Sinclair’s Accommodation Group guest rules.
Security cameras have been installed for your protection.
Smoking is not permitted inside the building, unless other wise stated. Sinclair’s Accommodation Group is committed to your safety and has installed smoke detectors in all the rooms and common areas. If you feel the need to smoke please feel free to do so in the areas provided.